Our commitment
Netsols Insurance Agency wants everyone — including people with disabilities — to be able to learn about coverage, request a quote and reach us easily. We aim for our website to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we keep improving it.
What we have done
- A “Skip to content” link and a clear heading structure on every page.
- Menus, quote forms, FAQs and buttons that work with a keyboard, with a visible focus outline.
- Form fields with labels, clear required-field notes and error messages that explain how to fix a problem.
- Text alternatives for meaningful images; decorative images are hidden from screen readers.
- Colour contrast chosen for readability, and text that can be resized up to 200% without losing content.
- A layout that adapts to phones, tablets and desktops, and respects your device’s “reduce motion” setting.
- A floating call button on phones so you can reach a person in one tap.
Known limitations
- Embedded map — the Google map on our Contact page is provided by Google and may not be fully accessible. Our full address is always written out in text next to it.
- Carrier documents — policy documents and forms supplied by insurance companies may not all be accessible. We are happy to go through any document with you by phone or provide it another way where possible.
- Older content — some images or articles may still be missing descriptions. Please tell us if you find one.
Other ways to get a quote or help
You never have to use the website to work with us. You can:
- Call us at (347) 618-1234 (Monday – Friday, 9 AM – 5 PM) — a person answers and can complete a quote with you over the phone.
- Email pierre_jeudy@netsolsinsuranceagency.com.
- Visit our office at 17561 Hillside Ave, Suite 202 #1099, Queens, NY 11432 — please call ahead so we can make any arrangements you need.
If you use a relay service (such as dialling 711), we welcome your call.
Feedback and requests
If something on our website is difficult to use, please tell us. Let us know the page address, what you were trying to do and the assistive technology you use (if any). We aim to reply within two business days and will work with you to provide the information or service you need in an accessible way.
Ongoing review
We check new pages and features for accessibility before they go live and review the site regularly. This statement was last reviewed on the date shown at the top of this page.